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Please Explain to Me Why Uber Isn’t Toast May 5, 2017

Posted by Peter Varhol in Software development, Technology and Culture.
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Uber is in the process of transforming the taxi industry. In general, that’s a good thing.  Mostly (more on that in a later post).

Everything else about Uber is a very bad thing.

First, it is about professional drivers, not ride sharing. Anyone who hasn’t figured that out by now needs to go directly to jail, and not pass Go.  When was the last time you personally shared your car with strangers, seriously?  This is absolutely not about ride sharing, and you know that, despite the drivel coming out of the company.

Second, it is about treating their drivers as poorly as possible, but keeping them onboard until they can get to driverless vehicles. Its CEO has already told us all how he treats his drivers.  All drivers will be jettisoned at the moment driverless cars become viable.  And, yes again, this is about professional drivers, not ride sharing.

Third, it is about a scofflaw culture that operates illegally, then claims it is misunderstood, or that laws are simply things that get in its way, or something that makes it superior.

Last, it is an employer that celebrates the bro culture, that takes everything that it can from its employees and delivers nothing in return, especially those who are not white, male, and affluent. Especially affluent.  Except for its drivers.  Let’s keep them poor and hungry.  Until the time we cut them all loose.

I realize that none of this is a damnable business problem (sometimes business itself is damned). But it should be, and it will be, in the not-to-distant future.

For you VCs out there, I fully appreciate how Uber is upending an industry. But it is poison as a company and an investment.  Get out if you can; no, get out at any cost.